HOME OWNER ALERT: Dehumidifier Recall – What You Need To Know

Over 2 Million Dehumidifiers Recalled For Fire Hazard

It hit the press all over, from USA Today, to the Wall Street Journal, over 2 million dehumidifiers have been recalled because they can overheat and catch fire.

Oddly enough, we have one of the recalled units, and oddly(er) enough, we noticed it had be running a bit warm and sometimes had a slight burning smell of late. Upon hearing the news we immediately unplugged our unit and went to figure out what we needed to do to get our refund.

Here’s what we learned…

THE UNITS:

First of all, the units that are included in the recall are made by a company called Gree, however the recall includes the following brand names
Danby, De’Longhi, Fedders, Fellini, Frigidaire, Gree, Kenmore, Norpole, Premiere, Seabreeze, SoleusAir & SuperClima

THE PROCESS:

Here is where you can access the manufacturers information about the recall. http://www.greedehumidifierrecall.com/ProductEntry.aspx

  1. Ignore the phone number. A: you don’t need to call (even though the site says you should) B: I have seen on my Facebook feed, and we experienced ourselves that calling is futile
  2. Scroll down to the bottom of the page once you click the link above
  3. Enter the requested information (found on the back or your unit)Dehumidifier Label to check if your unit is involved in the recall
  4. If so, you will be prompted to to enter your personal information
  5. To make sure you understand how the process of getting a refund works I recommend you read the FAQ page which is linked to at the top of the Gree recall site.

THE WAIT:

The site says the refund process will take 2-6 weeks. I would advise you to be prepared for more than that because this issue received tons of publicity today. I highly recommend discontinuing the use of your unit while you wait and (for the sake of your comfort and the care of your home) going out to purchase another. It is a great opportunity to use one of those 20% off Bed Bath & Beyond coupons (though I do suggest calling ahead to see which, if any, models they have in stock).

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